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Posted: Sunday, October 1, 2017 9:37 AM

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Adolfo Mendia
818-846-1390


OBJECTIVE
My objective is to utilize my professional skills for strategic relationship building and growth in a dynamic industry.

PROFESSIONAL EXPERIENCE
I have excellent professional experience in Territory Management, Business Development, Outside Sales, Account Management, Marketing, Customer Service and Merchandising. I am able to leverage existing relationships to identify and engage with decision makers in other parts of the business. Skillfully interacts with decision makers, including C-level officers while demonstrating responsible decision-making. Define, implement, organize and manage replenishment strategies per customer expectations. Coordinate and delegate promotional campaigns, sales lead generation, market penetration, Convention/Trade Show experience, fluent in Spanish, highly motivated, very organized, fast learner, monitor inventories, detail oriented and able to meet deadlines.

April 2009 / present Regional Sales
I have been working under contract with several agencies responsible for identifying key business opportunities in my territory providing Territory Management, Business Development, Outside Sales & Account Management to companies that are looking to increase their territories and market share locally, regionally and nationwide. While on assignments I have been selling computer hardware, software, machine parts, auto parts and audio/video products. My other duties are to Improve Customer Retention acquire new accounts up sell orders with current customers and ensure the development of new prospects. I have been selling a wide variety products and services i.e. Auto parts, Tools, Accessories and electronics (radar detectors, GPS navigation, backup & dash cameras) for various companies like Pep Boys, Autozone and O’reilly. In addition, I have also been growing sales and market share for Light Industrial tools and Material Handling Equipment MRO Distributors i.e. Atlas Copco, Grainger, Makita, Ingersoll Rand and other end users, dealers, contractors and equipment rental companies providing their construction equipment i.e. Tescar, New Holland, Bobcat & Caterpillar to current and new customers.

Hardinge Group, Elmira, N.Y. August 2007 / March 2009 Territory Manager/Sales Engineer
Prospect, canvass, develop and gain a solid foothold throughout my entire territory traveling at least 70% of the time. Open new accounts and maintain daily contact with excellent customer service in the aerospace, automotive, medical, energy, construction, agriculture, mold including the tool and die industries therefore increasing on-line price quotes and sales overall by over 90% on all CNC type lathes, milling and grinding machines within a defined territory and determine if the customer has a need that fit our products. Work within the guidelines established by the local sales management. Work with management to define territory requirements both short and long term. New business development, customer retention and monitor existing markets, competition, new products, trends and other developments. Evaluate these conditions with regard to impact on the territory through phone calls and visits to new and existing customers. Focus on development of new customers to increase market share. Obtain sales and promote our Company or products.

Athens Services, City of Industry, CA. August 2006 / August 2007 Foreman/Supervisor/Route Auditor
Maximize routes and increase customer satisfaction therefore increasing company revenue by more than 80% by identifying service increase opportunities. Dispatch drivers and evaluate the route sequences and ensure driver follow-through. Maintain time and production records, attend weekly service meetings with. Approach all encounters with employees, customers and vendors in a friendly service-oriented manner. Supervise all operations for seven service routes consisting of 11 employees to insure productivity; excellent interpersonal and communication skills. Communicate with all departments daily any scheduling issues and changes.

Waste Management, Baldwin Park, CA. June 2002 / August 2006 Regional Sales/Route Auditor
Maximize routes by identifying service increase opportunities evaluating the route sequences and ensuring driver follow-through. Drive along with the driver on existing routes to determine effectiveness of route and ensure proper driver procedure. Share ideas to increase route productivity while keeping service quality consistently high. Maintain time and production records. Interact and work with operations manager to ensure the most efficient operation of the fleet. Comply and ensure adherence to standards and regulations to encourage safe and efficient operations. Attend and contribute to periodic driver/safety meetings to maintain favorable working relationships among all employees and promote maximum morale, productivity, and efficiency. Update and submit required reports in a timely manner. Approach all encounters with employees, customers and vendors in a friendly service-oriented manner.

Waste Management Regional Sales Representative, Customer Service
Provide sales, customer retention and customer service for a large call volume daily while simultaneously expanding the account base to increase company revenue. Troubleshoot to resolve all client concerns, apply credits on accounts whenever deemed necessary. Intuitive/creative thinker with outstanding written, verbal and communication skills including outstanding computer skills, knowledge of spreadsheets and word processing with the ability to function equally well independently and as part of a team. I also have the ability to adapt to a changing environment quickly a problem identifier, solver able to handle multiple priorities with strong attention to detail and organizational skills.

Ground Level Distribution, Gardena, CA. January 2000 / May 2002 Sales/Marketing Account Executive
Manage Key national distributors to ensure that proper sales volumes and strategic objectives are achieved. Prospect and generate leads by cold calling and networking in the field at least 65% of the time to businesses, locally, regional and nationally, profile clients, build and maintain a large account base of retail chain stores and distributors including Target, Walmart, Sears, Tower Records, Best Buy and Wherehouse Records in the West Coast that sold, marketed and promoted domestic Audio and Video products. Develop sales and marketing campaigns using the Internet, radio and print media to ensure high sales volumes. Provide assistance with issues on past due accounts and provide excellent customer service. Monitor retail environment and execute competitive analysis.

Caiman Distribution, Studio City, CA. May 1997 / January 2000 Territory Account Manager
Networked, grew and expanded an account base of new and current clients to build successful business to business relationships to Increase sales volumes within my territory. Negotiate terms and closed sales. Maintain excellent professional relationships with all accounts throughout the West Coast and Midwest while ensuring that they are constantly up to date with all programs implemented. Travel at least 75% of the time to assist in on past due accounts, supervised a sales representative and a merchandiser. Develop and implement creative and coherent co-op sales, marketing & advertising programs with local and national distributors, retail chains, magazines and radio stations.

COMPUTER & SOFTWARE SKILLS
Microsoft Office/Excel 2000, 2003, 2007, 2010 & 2013, 2016, File Maker Pro, NetSuite, Business Works, Pro Mortgage, AS/400 data, Adobe Acrobat, Adobe Photoshop, Windows 10, 8.1 & 8, Windows 7, Vista & XP, Act 6 & 10, CRM, Outlook, Internet Explorer, Google Chrome, Firefox, One Drive, Google Documents, Winfax10, Waste Route, PowerPoint, I-Mac, Web-Ex, G.E.M.S., Ten Key by touch, 55 wpm

EDUCATION & TRAINING
Valley College, Van Nuys, CA.- Business Administration, Electrical Engineering & Technician.
Glendale College, Glendale, CA. - Business Administration Management, Marketing, Electrical Engineering & Technician
United Education Institute, Van Nuys, CA. - Business Management
John Burroughs High School, Burbank, CA. - Industrial Technology

Bilingual English and Spanish

• Location: San Fernando Valley

• Post ID: 84292957 sanfernandovalley
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