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backpage.com > San Fernando Valley jobs > San Fernando Valley restaurant/retail

Posted: Friday, May 12, 2017 1:08 AM

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Position Purpose: Engages and guides guest through all elements of meal service and all of the components involved at the highest level of hospitality. Communicate with guests, general public, management and staff. Understand and comply with Policies and Procedures, job description, job requirements, daily memorandums and other instructions.

Essential Job Functions:

  • Fully      understands and can guide guests through the food menu and beverage list.      From the standpoint of ingredients and preparation of the dishes to the      delivery and service expected to accompany the dish.
  • Delivers      all required Standards of Service to guests (e.g., Sequence of Service,      proper verbiage and scripting, service timing, etc.)
  • Responsible      for the complete service of the table with the ability to understand guest      preferences and deliver upon those preferences.
  • Maintains      a constant flow of soiled dishes to the kitchen and clean supplies to the      dining room.
  • Meticulously      cleans and resets dining room tables and booths during and after meal.
  • Has the ability      to use the POS efficiently.
  • Must be      proficient in multi tasking and managing designated stations.
  • Must comply      with opening and closing as well as running side work necessities.
  • Direct and      consistent communication with the culinary and management team.
  • Processes      guest’s checks and submits closing paperwork in a timely and accurate manner.
  • Listens to and      resolves customer complaints regarding service, product and personnel.
  • Must      effectively delegate service responsibilities to the assisting staff such      as Tableside Assistant.
  • Perform other      duties as assigned.
  • Demonstrates      ability to learn and change behaviors based on feedback by manager.
  • Routinely shows      up to work in a timely fashion prepared to work.

Position Requirements:

  • Two years or more of service in      a food driven and high service level establishment preferred.

• Location: San Fernando Valley

• Post ID: 115654378 sanfernandovalley
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