search > San Fernando Valley jobs > San Fernando Valley restaurant/retail

Posted: Friday, May 12, 2017 1:17 AM

Click here to apply.

Position Purpose: To meet all guests needs in an efficient and courteous manner according to hotel standards and procedures.

Essential Functions:

• Greet and welcome all arriving guest, process check ins and departures as well as necessary payments.

• Handle and coordinate room assignments and accommodate guest requests.

• Offer referral for information and handle brief concierge requests.

• Handle group arrivals.

• Receives and resolves guest’s complaints.

• Promote and invite guests to use hotel’s restaurant and facilities.

• Maintain cleanliness of work stations and lobby appearance.

• Stock and prepare necessary material for each shift.

• Monitor Front desk areas for safety, security and appearance and reports any injuries, accidents or problems as necessary.

• Maintains efficient communication with other departments (ie:  Housekeeping/engineering/Sales)

• Responsible for accurate cash control and ensuring that all funds are accounted for and deposits made according to policy.

• Perform other duties as assigned.

Position Requirements:

• Excellent communication skills.

• Professional attitude and good organizational skills.

• Effective conflict resolution.

• Ability to use a variety of computer applications, industry software knowledge is an asset.

• High school diploma is required

• Post secondary training in hotel or tourism management is an asset

• Ability to speak a second language is an asset.

• Location: San Fernando Valley

• Post ID: 115481568 sanfernandovalley is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017