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backpage.com > San Fernando Valley jobs > San Fernando Valley restaurant/retail

Posted: Friday, May 12, 2017 1:17 AM

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Position Purpose: To meet all guests needs in an efficient and courteous manner according to hotel standards and procedures.

Essential Functions:

• Greet and welcome all arriving guest, process check ins and departures as well as necessary payments.

• Handle and coordinate room assignments and accommodate guest requests.

• Offer referral for information and handle brief concierge requests.

• Handle group arrivals.

• Receives and resolves guest’s complaints.

• Promote and invite guests to use hotel’s restaurant and facilities.

• Maintain cleanliness of work stations and lobby appearance.

• Stock and prepare necessary material for each shift.

• Monitor Front desk areas for safety, security and appearance and reports any injuries, accidents or problems as necessary.

• Maintains efficient communication with other departments (ie:  Housekeeping/engineering/Sales)

• Responsible for accurate cash control and ensuring that all funds are accounted for and deposits made according to policy.

• Perform other duties as assigned.

Position Requirements:

• Excellent communication skills.

• Professional attitude and good organizational skills.

• Effective conflict resolution.

• Ability to use a variety of computer applications, industry software knowledge is an asset.

• High school diploma is required

• Post secondary training in hotel or tourism management is an asset

• Ability to speak a second language is an asset.


• Location: San Fernando Valley

• Post ID: 115481568 sanfernandovalley
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