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Posted: Friday, August 4, 2017 6:45 PM

About Uber Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether its heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. Were making cities safer, smarter, and more connected. And were doing it at a global scale:energizing local economies and bringing opportunity to millions of people around the world. Ubers positive impact is tangible in the communities we operate in, and that drives us to keep moving forward. About the job Uber Greenlight Locations help new partners get on the road for the first time, build engagement with the platform over time, and serve as a logistics hub for the city.We implement strategy, planning, innovation, and business development for UberA?s global network of Uber Greenlight Locations, which are one of the companyA?s key growth channels for getting drivers on the road and keeping them engaged with Uber. ItA?s an extremely rewarding and challenging team to work on because Uber Greenlight Locations are the face of Uber for driver:partners, and our operations are essential for UberA?s growth around the globe.The Senior Retail Operations Manager oversees and maximizes the performance of all GLs in Northern California. To accomplish this, youll implement standard operating procedures for onboarding and engagement, and youA?ll lead the team to innovate tomorrowA?s new best practices. Youll assist with the finances and people operations of the GLs in your region. You will maximize the return on investment for GLs at a regional level.YouA?ll also keep in close touch with a wide array of stakeholders within your region and the Regional Greenlight Manager to communicate business objectives and align priorities, making sure everyone is moving fast in the right direction.Your leadership will instill inspiration and confidence throughout the GLs in your territory, bringing groups throughout the region together as a single team focused on building competitive advantage by growing and strengthening our driver network. What youA?ll do Owning the success metrics for supply growth and operational SLAs, business targets, and financial performance of GLs throughout the regionOptimize GLs in your region based on needs for supply growth and engagement of our driver:partnersAssist with hiring and training GLs Managers, Supervisors, and Uber ExpertsCollecting and reporting on regional performance data, with a particular emphasis on trend identification and actionable insightsWorking with General Managers, City Teams, Regional Teams, Facilities, and other stakeholders to manage space planning, budget and headcountMaintain consistency of operational efficiency and Partner experience at every Greenlight Location in your regionWhat youA?ll need At least 4 years of operations management, retail management, or support management experienceAt least 2 years of operational people management, preferably in a start up capacityData:driven decision mentality and sound business judgment through strong analytical thinkingAdaptable to change and ability to execute quicklyDetermined : You have no problem getting your hands dirty and doing the gritty work that comes along with the higher:level thinkingA leader : You lead by example and have experience empowering a team to execute under pressure and tight deadlinesCreative solutions driven mindset, with a get it done attitudeHigh Emotional IQ : You expertly manage relationships with partners, influencers, and co:workersFlexible and forward thinking : We need someone sharp and eager to play with different models to help us scale Bonus points if (optional) MBA degree preferredPerks Employees are given Uber credits every month.The rare opportunity to change the way the world moves. Were not just another social web app, were moving real people and assets and reinventing transportation and


• Location: San Fernando Valley, Santa Monica

• Post ID: 133044488 sanfernandovalley is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017