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Posted: Friday, August 4, 2017 6:24 PM

Position Summary: The Recycling Coordinator will assist in the LA City Waste Franchise transition and ongoing account service in support of the CityA?s Zero Waste plan. The Recycling Coordinator will proactively work with customers to help them increase their waste diversion and implement resource management practices and programs. They will serve as the primary business contact for clients and are responsible for customer satisfaction. This is a transitional position, training first in Customer Service and eventually developing into a Recycling Coordinator position. Essential Job Functions:Provide logistical account support (including, but not limited to): set up contracts and oversee accounts; increase/decrease service; identify waste problem areas; determine container types, sizes, and locations; establish a collection schedule; and identify employee training needsResponsible for all client communications, conflict resolution, and compliance on client deliverables and revenueConduct business site visits, research and analysis, waste assessments, and surveysPrepare and maintain accurate records and reportsAssist in the approval of service changes, invoices, and payment collectionsProvide administrative and analytical support (including answering phone calls)Evaluate effectiveness of clientele resource management practices and programs, identify opportunities and strategies to increase waste diversion, and help clientele set goals for future diversion practicesInteract directly and maintain effective working relationships with business owners, management companies, maintenance companies and staff, customers, residents, community groups, and the general public Actively be involved with local Chambers of Commerce and Business AssociationsParticipate in public education and outreach activities including presentations, workshops, trainings, and tablingEducate customers on the latest recycling regulations (i.e. AB 1826, AB 341, etc.)Implement commercial waste diversion practices through reduce, reuse, recycling, and composting programsParticipate in pilot studies to evaluate strategies that may increase recycling, waste reduction, collection efficiency, or other benefits Reports to the Sales Manager and General Manager, providing regular input on all account activity, including status and call reports on a weekly basis Build relationships with clients to cross sell any additional services we may offer and encourage new business opportunities outside City of LAWork cross functionally with other departments: Customer Service, Operations, Finance, Collections, etc. Required Qualifications: Excellent written and oral communication skillsMicrosoft Office experience (including Excel, Word, PowerPoint and Outlook)Proven ability of effectively managing client relationshipsInteract effectively with individuals from diverse social, cultural, and economic backgroundsAbility to often travel to surrounding Los Angeles City and County areasAbility to perform physical requirements of the position with or without reasonable accommodations Preferred Qualifications: Bilingual (i.e. Spanish, Korean, Chinese, etc.)BachelorA?s Degree in a related fieldExperience in CRM Databases (i.e. Softpak) and sales related software (i.e. Salesforce)Certification, training, and experience in recycling and materials managementA general understanding of: applicable federal, state and local legislation and regulations related to materials management; general terminology regarding waste, recycling, resource management, and zero waste; product characterization and materials identification; extended producer responsibility Physical/Environmental Demands:Physical:Driving, seeing, and hearing continuously.Oral/Written communication, analytical abilities, calculating, problem solving continuously.Walking, standing, and sitting frequently.Reaching, crouching, stooping, bending, and lifting less than or equal to 50 Lbs. occasionally.Eye/hand coordination continuously.Fingering (ty

Source: https://www.tiptopjob.com/jobs/70465026_job.asp?source=backpage


• Location: pacoima, San Fernando Valley

• Post ID: 133047533 sanfernandovalley
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