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Posted: Sunday, May 14, 2017 6:56 PM

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. HighgateA?s portfolio of global properties represents an aggregate asset value exceeding 10B and generates over 2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industryA?s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.Located in the heart of Beverly Hills, Mosaic Hotel is just steps from a diverse collection of world:class restaurants, museums, nightclubs, and the shops of Rodeo Drive, Wilshire Boulevard, and Century City. The Mosaic Hotel Beverly Hills, is an exclusive luxury Beverly Hills hotel and offers 49 newly:redesigned contemporary guestrooms with distinctive low:slung clean:lined chairs, luxurious linens and state:of:the:art technology. Its sister property Maison 140s location is a private and quiet hideaway steps from Beverly Hills hottest spots. Maison 140A?s redesigned guest rooms are the perfect blend of form and function. Inviting, peaceful and relaxing, our Beverly Hills hotel rooms feature Parisian:inspired dÃcor that provides guests with a luxurious sanctuary, including Chinoiserie screens, hand:tufted European carpets and gilded armchairs for a truly singular experience.Full:TimeThe Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check:in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.Review Front Office log and Trace File daily.Answer inquires from guests regarding restaurants, transportation, entertainment, etc.Follow all cash handling and credit policies.Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in:house groups. Be aware of closed out and restricted dates.Obtain all necessary information when taking room reservations and follow the rate:quoting scenario.Be familiar with hospitality terminology.Have knowledge of emergency procedures and assist as needed.Handle check:ins and checkouts in a friendly, efficient and courteous manner. Use proper two:way radio etiquette at all times when communicating with other employees.Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.Be able to complete a bucket check, room rate verification report, and housekeeping report.Balance and prepare individual paperwork for closing of shift according to hotel standards.Maintain and market promotions and guest programs.Maintain a clean work area.Assist guests with safe deposit boxes.College course work in related field helpful.Experience in a hotel or a related field preferr


• Location: Beverly Hills, San Fernando Valley

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