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Posted: Saturday, March 4, 2017 2:54 AM

Job DescriptionJOB SUMMARY: This position is responsible for serving and helping individuals and their families understand their medical coverage options, determine eligibility and enroll in an affordable health insurance option with special emphasis on Covered California Qualified Health Plans. ESSENTIAL FUNCTIONS:1. Conduct outreach and education activities to reach consumers and their families about Covered California health insurance options, eligibility, and motivating consumers to enroll in coverage.2. Enroll consumers into Covered California health coverage plans by screening for eligibility, gathering required documentation, expedites approvals, and assisting with post-enrollment customer service as needed. Assist consumers with Medi-Cal enrollment or refer them to appropriate Medi-Cal enrollment locations.3. Schedule appointments with applicants, and screen for eligibility obtaining required information, such as employment information, income, and other information as needed to complete enrollment.4. Initiate the consumer health coverage application process online. Assist applicants with the completion of all necessary paperwork and work to obtain all pending verifications, including enrollment authorization forms.5. Assist consumers through the entire health coverage enrollment process, including understanding premium assistance and cost sharing, effectuation of coverage, and maintaining coverage.6. Maintain and report accurate daily/weekly/monthly/quarterly statistical records to track individual productivity as required.7. Perform fieldwork and travel to community events to reach consumers and interact with all levels of the community in a culturally and linguistically appropriate manner.8. Strictly adhere to State and Federal regulations and policies regarding marketing and enrollment practices for Covered CA and Medi-Cal managed care products, especially, conflict of interest regulations governing Covered California's CECs.9. Maintain adequate volume of marketing/collateral on all UW services provided.10. Conduct health literacy, and assist consumers in renewals for Medi-Cal and the exchange. 11. Orient newly covered consumers with their chosen health plan, and provide them with key contacts to obtain assistance and make premium payments.12. Support staff and communications efforts to empower consumers to seek health insurance programs and screening, enrolling, then in coverage.13. Remain current with community resources and make referrals as appropriate. Work with county eligibility workers and county offices to create a positive working relationship.14. Performs other related duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES:1. Ability to work outside of normal business hours to provide enrollment services.2. Work may be routine, required to sit or stand for prolonged periods at a time, working in from of a computer screen and carrying up to 15 lbs. (ie laptop and locked box including, but not limited to, applications, forms, etc.). 3. Excellent communications skills – both oral and written. Be able to use independent judgment in making decisions.4. Excellent decision making and problem solving ability.5. Ability to prioritize and meet deadlines.6. Must be proficient with computer applications, such as Microsoft Office programs, and comfortable working with Internet applications.7. Must be able to efficiently manage time, have good typing and filing skills, and manage workload effectively and appropriately.8. Demonstrate honesty and ethical behavior; is dependable. Company DescriptionPhoenix Community Health Care creates personalized and interactive outreach and in-reach campaigns to introduce current patients of Health Centers and surrounding community members to services offered at different Health Centers Statewide. "Our mission is to insure the community is well educated on a variety of helot care programs available to them in a friendly and culturally sensitive manner." Daniel Lopez, President


• Location: San Fernando Valley

• Post ID: 103176923 sanfernandovalley is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017