Posted: Thursday, March 9, 2017 1:47 PM
Primary Location: US:CA:Valencia
Additional Locations: (n/a)
Hiring Manager: Padmavathi Koutha
Recruiter: Lucille Crawford Asare
Looking to make a difference and collaborate in a newly created Center of Excellence (CoE) focused on Salesforce Customer Relationship Management? Boston Scientific is seeking an exceptionally talented and motivated individual to join our Global IS Customer Relationship Management Center of Excellence (COE). As a Salesforce Business Systems Analyst, you will support our Sales and Services global functions by being the expert on how BSC is utilizing the Salesforce product.
: Liaise with business partners to understand business processes and prioritize needs.
: Work with business users to define and document detailed user stories, process flows, and data models
: Complete administrative tasks such as profile and role, validations rules, custom objects, reports, and dashboards.
: Work with Integration, Developer and Quality Assurance team members to ensure user needs are complete, understood, and properly implemented.
: Enforce the intake process and Agile methodology.
: Ensure sustainability and extensibility of the objects for which you are responsible.
: Maintain documentation on the objects for which you are responsible: user stories, backlog, data models, triggers, and descriptions of how each business function is using the object.
: Identify areas for process improvement and establish effective and efficient processes.
: Bachelors degree plus 5+ Years Experience as a Business Analyst
: 2+ years of analysis experience in large global implementations of Salesforce.
: Salesforce Administrator Certification preferred.
: Experience with Sales and Service Cloud capabilities to include Case Management and Knowledge Management.
: Strong functional proficiency in Salesforce administrative tasks including, and not limited to: Profiles, roles, security, workflows, validation rules, triggers approvals, advanced formulas, custom objects, reports, and dashboards.
: Experience with Salesforce Reporting functions including dashboard and report design
: Experience with Agile software development methodologies and sprint/scrum processes
: Experience partnering with Services and Sales business functions
: Experience with integration, including SAP ECC and Sales Reporting
: Strong and effective written, verbal and presentation skills with the ability to collaborate with team members
: Excellent problem solving and analytical skills
: Experience creating and executing unit, integration and user acceptance test plans is preferred.
Boston Scientific (NYSE: BSX) transforms lives through innovative medical solutions that improve the health of patients around the world. As a global medical technology leader for more than 30 years, we advance science for life by providing a broad range of high performance solutions that address unmet patient needs and reduce the cost of healthcare.
Boston Scientific is an Equal Opportunity Employer.
Posting Notes: US:CA:Valencia(n/a)Information Systems(n/a)
• Location: San Fernando Valley
• Post ID: 103973853 sanfernandovalley