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Posted: Saturday, March 11, 2017 10:41 AM

Req ID: 96267
Job Responsibilities:
: Process customer purchase orders within 2 hours of receipt (RUSH 40minutes)
: Communicate pricing/inventory issues to sales and planning as needed
: Check availability in ZO06
: Communicate inclusion/exclusion issues to sales and CRM admin
: Communicate credit hold/payment requirements to sales and credit department
: Ensure accuracy of terms, pricing and program, shipping condition
: Communicate DROP SHIP information/Expedited Orders to UPS
: Create 3rd party orders at the direction of planner
: Ensure 3rd party pricing is updated
: Request CH release as needed so planner can obtain item req.
: Invoice 3rd party shipments
: Provide order quotes
: Provide freight quotes and add to orders as required for expedited shipments on Pre:paid accounts.
: Process return requests within 3hrs of receipt.
: Issue return label or arrange pickup with warehouse as needed
: UPS/HD Tech/UR RA requests will take priority as return is in house awaiting processing.
: Research shipping/inventory issues
: Obtain BOL, POD and cycle counts
: File ZMISSHIP report to track warehouse issues
: Issue credit/debit as needed based on researched findings
: Run open order report daily to ensure all orders are moving in a timely manner
: Communicate low inventory/past due PO's/no inventory to planning
: Provide tracking information as required
: Direct customers to appropriate departments such as parts or customer service when required
: Process accommodation requests with the approval of Lyle Smith.
: Ensure all required approvals are provided
: Check purchase maximum of 3k is not exceeded
: Work with credit department to process credit card payments.
: Respond to e:mail inquiries within 2 business hours
: Perform other duties as assigned
Basic Qualifications:
: Must have a high level of computer literacy
: Must be proficient in all Microsoft applications
: Knowledge of SAP
Preferred Qualifications and Desired Competencies:
: Bachelors degree in business administration and/or experience in equivalent
: Detail oriented, price, material, qty, value accuracy, exception identification.
: Strong organizational and prioritization skills
: Require excellent written and oral communication skills
: Must be able to multi:task and work in fast paced environment
: SAP knowledge
Results:Driven: Having a proactive, goal oriented approach to decision making.
: Capable of handling multiples projects / initiatives simultaneously and executing to completion
Team Player: Having respect for colleagues; leading teams with clarity and accountability.
: Proven team player with excellent communication and interpersonal skills who can effectively work with all levels of a global matrixed organization
Change Orientation: Able to adapt to changing demands and conditions.
: Act as a Change Management expert and enabler on various projects and programs across the business
Customer Focus: Providing exceptional service and quality to external and internal customer.
: Understanding and working in past organizations that have centralized and de:centralized structures as business requirements change
Self:Awareness: Accepting responsibility for personal development and actions.
: Have clear objectives and strives to exceed them
: Takes ownership for personal career and skill development
Other:
: N/A
Eligibility Requirements: List specific location of position and of willingness to travel
: Willingness to travel 0 of the time
: Willingness to work in an office in Northridge, CA
: HARMAN will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
HARMAN designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including conn

Source: https://www.tiptopjob.com/jobs/64647838_job.asp?source=backpage


• Location: San Fernando Valley

• Post ID: 104311398 sanfernandovalley
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