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Posted: Monday, March 27, 2017 6:23 PM

Req ID: 96267
Job Responsibilities:
: Process customer purchase orders within 2 hours of receipt (RUSH 40minutes)
: Communicate pricing/inventory issues to sales and planning as needed
: Check availability in ZO06
: Communicate inclusion/exclusion issues to sales and CRM admin
: Communicate credit hold/payment requirements to sales and credit department
: Ensure accuracy of terms, pricing and program, shipping condition
: Communicate DROP SHIP information/Expedited Orders to UPS
: Create 3rd party orders at the direction of planner
: Ensure 3rd party pricing is updated
: Request CH release as needed so planner can obtain item req.
: Invoice 3rd party shipments
: Provide order quotes
: Provide freight quotes and add to orders as required for expedited shipments on Pre:paid accounts.
: Process return requests within 3hrs of receipt.
: Issue return label or arrange pickup with warehouse as needed
: UPS/HD Tech/UR RA requests will take priority as return is in house awaiting processing.
: Research shipping/inventory issues
: Obtain BOL, POD and cycle counts
: File ZMISSHIP report to track warehouse issues
: Issue credit/debit as needed based on researched findings
: Run open order report daily to ensure all orders are moving in a timely manner
: Communicate low inventory/past due PO's/no inventory to planning
: Provide tracking information as required
: Direct customers to appropriate departments such as parts or customer service when required
: Process accommodation requests with the approval of Lyle Smith.
: Ensure all required approvals are provided
: Check purchase maximum of 3k is not exceeded
: Work with credit department to process credit card payments.
: Respond to e:mail inquiries within 2 business hours
: Perform other duties as assigned
Basic Qualifications:
: Must have a high level of computer literacy
: Must be proficient in all Microsoft applications
: Knowledge of SAP
Preferred Qualifications and Desired Competencies:
: Bachelors degree in business administration and/or experience in equivalent
: Detail oriented, price, material, qty, value accuracy, exception identification.
: Strong organizational and prioritization skills
: Require excellent written and oral communication skills
: Must be able to multi:task and work in fast paced environment
: SAP knowledge
Results:Driven: Having a proactive, goal oriented approach to decision making.
: Capable of handling multiples projects / initiatives simultaneously and executing to completion
Team Player: Having respect for colleagues; leading teams with clarity and accountability.
: Proven team player with excellent communication and interpersonal skills who can effectively work with all levels of a global matrixed organization
Change Orientation: Able to adapt to changing demands and conditions.
: Act as a Change Management expert and enabler on various projects and programs across the business
Customer Focus: Providing exceptional service and quality to external and internal customer.
: Understanding and working in past organizations that have centralized and de:centralized structures as business requirements change
Self:Awareness: Accepting responsibility for personal development and actions.
: Have clear objectives and strives to exceed them
: Takes ownership for personal career and skill development
: N/A
Eligibility Requirements: List specific location of position and of willingness to travel
: Willingness to travel 0 of the time
: Willingness to work in an office in Northridge, CA
: HARMAN will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
HARMAN designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including conn


• Location: San Fernando Valley

• Post ID: 104311398 sanfernandovalley is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017